CRM stands for 'Customer Relationship Management' and is typically a database application that does just that, helps you manage your customers. The new trend is for these CRM applications to be web based. A CRM generally speaking helps you do the following things for your business:
- Track Your Leads
- Track Your Accounts
- Manage Marketing Campaigns
- Reporting & Sales Pipelines
Open Source CRM
One very important thing you should know is that many of the best CRM applications are open source and at your fingertips. Open Source means they are free for you to use and add on too. This allows smaller companies to use CRM type software that only the bigger companies could afford in the past. Evolve helps our customers by providing the service of installing, configuring, and training in Open Source CRM software.
The top two open source CRM's in the market today are SugarCRM and Vtiger CRM. Both are web based and have many plugin options available to them for customization purposes. There are many other open source crm projects but these two are the most developed so far. Our staff is expert in both SugarCRM and Vtiger CRM and in helping businesses use them for their benefit.
Why Open Source? Why not just go and get a paid CRM? Here are a few reasons why:
- It's Free
- You Can Customize It
- The open source software is constantly evolving at a fast rate
What do you need to get your Open Source CRM?
- An expert team or person in the open source CRM field
- A web development team with expertise in LAMP (linux, apache, MySQL, and PHP)
- Local experts who you can discuss your needs with face to face
- A development team that understands business processes!
Evolve Web Development, LLC does all of these things. We are users of open source crm's ourselves which enable us to give better advise and help. CRM's used to be systems that only the larger companies could afford. Now with Open Source projects such as SugarCRM and Vtiger CRm small businesses are able to take advantage of such technologies.
Contact us today for your free CRM estimate from Evolve Web Development!